You will find lots of website hosting suppliers out there, still many of them are resellers who have minimal resources, particularly in terms of support. A way to distinguish them is the option to contact the company over the telephone. The level of support that you will get via this particular way of communication varies depending on the supplier - a few of them offer professional phone support, while others offer general and customer support only as some matters are more time-consuming and it is faster and easier to be resolved through a ticket, particularly when the situation needs to be escalated. Still, it's good to know that you can always contact your web hosting provider as there're numerous small-scale issues which can be taken care of without difficulty and in a timely manner with a call, not mentioning that you will be able to get more info about the services before you become a client.
Phone Support in Website Hosting
Our website hosting packages feature telephone support 14 hrs a day even on official holidays, therefore if you do not have an account yet, you're able to give us a call and find out more about our services or whether we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so you'll be able to contact the telephone number that is closer to you. In case you are an existing customer, we can assist you in a timely manner with any general and billing matters and with numerous technical matters so as to save you time and efforts - we are aware of the fact that sometimes it is easier to consult with a live person and get things done immediately. Of course, some problems cannot be taken care of on the telephone, so if this is the case you will be able to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be certain that there will always be somebody to help you when you have any questions about the semi-dedicated server plans that we offer. Whether you want to find out more about our packages, you have a billing issue or some general problem, you can just give us a call. Despite the fact that some more complicated issues could require a support ticket to give some time to our technical support team to analyze, we will help you with various tech questions on the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the U.S.A., the UK and Australia, we have local telephone lines in these countries as well. If you're in another country, we also have a global number where you are able to reach us.