A lot of users who begin using their first web hosting account, or change companies, normally have queries regarding how particular things are done or confront predicaments when setting up various things such as emails, site settings, and so on. That is the reason why, some hosting providers have compiled documentation with frequently asked questions and issues in order to help their customers obtain information quickly and easily. As a result, the client support team members can focus on actual issues that certain customers may be facing, as the solution for the smaller things will be available on the web and clients can easily solve them without having to contact the customer care team. Having elaborate documentation is pretty important, particularly for new users with zero previous experience, as the hosting service involves loads of functions and lots of individuals can get bewildered about what action to take. A good information repository can both help you execute the procedures that you want and become aware of how the web hosting service works in general.
Extensive Online Documentation in Website Hosting
All Linux website hosting that we offer include an exhaustive knowledge base where you can find all you may ever need to know in regards to your hosting account. Irrespective of whether you’re planning to create a brand new MySQL database, to forward a domain using an .htaccess config file or to set up an email address on your computer or handheld device, you can simply read our help articles and all the information that you need will be there. When you visit a given section of your Hepsia Control Panel, you will see articles that are relevant to the functions that you can access through it. If you wish to see the entire article collection and get acquainted with all the functions that Hepsia is offering, or only to read general information about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to encompass any challenge that you could confront, but in case you don’t find the info that you need, you can always touch base with us, as our client care staff representatives are at your disposal 7 days a week.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the extensive online help documentation that we’ve prepared for you. The articles offer generic info on our services, instructive tutorials about the separate functions that you can access, along with troubleshooting guidelines that can help you rectify common issues that you may confront. The topics that we’ve included encompass pretty much everything, from elementary things such as how to host a new domain in your account, to more intricate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the full article archive is accessible through the dedicated Help section.