Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Hosting Control Panel you will find an in–depth Help Center section offering multiple help articles and frequently asked questions. They are answered by our support team of experienced technicians. Just fill in your question and our smart software will return the most appropriate answer.

  • Top quality support service

  • Educational Videos

  • If you would like to see how an action is accomplished or how a problem is sorted out, instead of just reading about it, then take a look at our selection of educational video tutorials. They address various different issues and will help you swiftly find your way around the Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7 customer care service and include a 1–hour ticket response time guarantee. Our well–trained technicians will be at your disposal 24/7/365 and will rectify any problem that you might possibly face within less than 1 hour after the ticket submission. In the majority of instances, a reply will be given to you within 20 minutes.