A 99.9% Server Uptime
We have set up our website hosting system using stable hardware and heavily modified software. Our administrators have installed a tweaked version of Security–Enhanced Linux on all our physical servers to guarantee optimal safety and stability. We have installed a number of anti–DoS tools together with highly efficient firewalls to make sure our internal network is invincible and secure.
All Linux website hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the uptime guarantee remains the same.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also built our very own internal network in each one of our datacenters. Everything is based on top–quality hardware parts provided by Juniper. Furthermore, on each single router, we have set up a firewall with an advanced algorithm so as to filter all suspicious requests.
This way, in each of our datacenter facilities – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to lessen all potential risks with our cloud hosting plans and even though our company provides first–class tech support, there are times when the client is simply not content with what we have to offer. Or he needs to switch to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t fully pleased, we will give you a reimbursement.
24/7 Technical Support
If you have ever been forced to wait around for hours for a response, you’re aware of how maddening this can be, particularly if your web site is on the line. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be right here and they will respond to you within sixty minutes. And the best part is that their average support ticket response time is well under twenty minutes!